Shipping

  1. We ship across the globe. We ship via FedEx, UPS, DHL, and Aramex. We do not ship to PO Boxes or APO addresses.
  2. Order TotalShipping Charges
    Below Rs. 999      Rs100
    Rs. 1000 and above      Free
  3. We do not ship to PO Boxes or APO addresses. Courier charges will based on product size and weight.
    Outside India shipping charges applicable on all Products. Charges of each product will  mentioned on your order sheet.
  4. Shipping time shall vary for each product and will be communicated while booking the product. We shall keep you informed of the status/tracking information of your delivery through SMS/mails.
  5. The product price includes Sales Tax. Other Taxes on shipping and billing may be applicable as per law.
  6. For bulk inquires for export/import within/outside India, appropriate export/import policies will be applicable.
  7. Any duties or taxes levied by the authorities at the destination port are to be paid by the customers. Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.

Returns

In case the product is eligible for return and not satisfactory, as per our return policy :

  1. Only Eligible products as per the website shall be returnable . You shall be able to ascertain if a product is eligible for return on our product screen under shipping information.
  2. Products that are eligible for return, can be returned within 7 days for all products of receiving the merchandise..
  3. The returned product can only be exchanged against another product.  Once returns are received by us, we will process a refund. The courier/shipping charges paid by you in return shall be processed by the Company in refund.
  4. In case of a damaged product, you should inform the BSH website immediately through email us with a  photo of the damaged product . You must email us about any damaged products within 2 working days of receiving your order.Damaged produts are eligible for 100% refund with courier charges.
  5. We aim to process all returns within one (1) week. We respect our customer satisfaction but all returns are subject to the discretion of Brown Soil

For any other questions or clarifications, please contact at : customercare@brownsoilhandicrafts.com

Call Us

Mobile: +91-981-048-6835

Email Us On:

Sales Enquiry: sales@brownsoilhandicrafts.com

Customer Care: customercare@brownsoilhandicrafts.com

Payment Options

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